NovarGarden Reviews 

2,534
TrustScore 4 out of 5

4.2

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Company details

  1. Garden Center

Written by the company

NovarGarden – Jouw Partner in Duurzaam en Efficiënt Tuinieren Bij NovarGarden maken we tuinieren niet alleen eenvoudiger, maar ook efficiënter en duurzamer. Met onze innovatieve accu-tuingereedschappen combineer je kracht, gemak en milieuvriendelijkheid in één. Of je nu een hobbytuinier bent die zijn tuin perfect wil onderhouden of een professionele hovenier die dagelijks met groen bezig is, onze hoogwaardige producten helpen je om elke klus snel, stil en zonder gedoe te klaren. Dankzij de nieuwste lithium-ion accutechnologie bieden onze lichte gereedschappen langdurige krachtige prestaties zonder de nadelen van benzine of snoeren. Geen lawaai, geen uitlaatgassen, en maximale bewegingsvrijheid! Ontdek onze uitgebreide collectie, waaronder mini kettingzagen, accu-snoeischaren, accu-heggenscharen, accu-bladblazers en ervaar hoe eenvoudig tuinieren kan zijn. Kies voor NovarGarden en geniet van een prachtige tuin met minimale inspanning en maximale efficiëntie. Bestel vandaag nog en maak van tuinieren een plezier!

⭐ Gratis thuisbezorgd vanaf €50! ⭐

Voor 18:00 besteld = morgen in huis!

Bij NovarGarden streven we naar de beste service: ✔ Bestel vóór 18:00 = morgen in huis! 🚚✨ ✔ Gratis verzending vanaf €50 ✔ 30 dagen retourrecht voor extra zekerheid ✔ 2 jaar garantie op al je aankopen

Contact info

Promotion box for NovarGarden

Moeiteloos tuinieren tijdens elk seizoen

Met het kwalitatieve tuingereedschap van NovarGarden®

4.2

Great

TrustScore 4 out of 5

3K reviews

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4.2

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(2,534)

737 reviews in the last 12 months

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Rated 3 out of 5 stars

The saw broke down during normal use

The saw broke down during normal use, the body broke. But there is no reaction on the warranty claim. So please be warned, the quality is sub standard as it should not brake in two while cutting down a 2cm branch of a tree and their after sales is non existing.
update: after 2 months of communication the warrenty claim was handled in a good way by novagarden and the new unit looks better and upgraded.

May 6, 2026
Unprompted review
NovarGarden logo

Reply from NovarGarden

Thank you for sharing your experience. We are very sorry to hear that the saw broke during normal use and that you did not receive a response regarding your warranty claim. That is certainly not the experience we want our customers to have.

A chainsaw should of course be able to handle cutting a 2 cm branch without the body breaking, and we understand your frustration about both the product issue and the delayed after-sales support.

We would still like the opportunity to resolve this properly for you. Please contact us again via our customer service with your order details so we can immediately review your warranty case and work toward a suitable solution.

Met groene groet,
Eva

Rated 5 out of 5 stars

does what it says in the advert and…

does what it says in the advert and quick and efficien

February 2, 2026
NovarGarden logo

Reply from NovarGarden

Thank you for your review. Great to hear that the product does what it promises and that everything was handled quickly and efficiently. That is exactly what we aim for.

We hope you enjoy using the tool and that it makes working in the garden even easier.

Met groene groet,
Eva

Rated 4 out of 5 stars

Very good

It works perfect but i still need to buy the oil after having paid around 300euro.

November 24, 2025
NovarGarden logo

Reply from NovarGarden

Thank you for sharing your experience. We’re glad to hear that the product works perfectly.

We understand your remark regarding the oil. For this type of device, oil is considered a consumable accessory and is therefore not always included as standard. That said, we appreciate your feedback, as it helps us set clearer expectations for future customers.

Thank you for taking the time to leave a review.

Met groene groet,
Eva

Rated 5 out of 5 stars
NovarGarden logo

Reply from NovarGarden

Dank u wel voor uw bericht. Goed om te horen dat de omruiling van het defecte exemplaar direct en zonder gedoe is verlopen. We vinden het belangrijk dat u snel weer verder kunt met een goed werkend product.

Met groene groet,
Eva

Rated 4 out of 5 stars

Good machine, a bit expensive and poor instructions manual

After a rough start, it all worked out.
When I receive the machine, the chain was mounted incorrectly. Hence it was not cutting anything. The manual that came in the box, was in Dutch only and there was no mention of this type of trouble shooting in it. I give 4 stars because of the trouble I had to endure to contact customer service by email, no phone number, and also because I found cheaper brands with similar products.
Also the box doesn't seem to fit with the tools. It's always a struggle to close it. With the two batteries and the charger to put inside, and with the cutting machine I sometimes feel like solving a puzzle.
Besides that, the machine works perfectly and I am enjoying cutting branches in my garden.

July 25, 2024
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